Click & Company, the parent company of Click Pro, strives to maintain an active community and directory which is useful, entertaining, and informative resources for its members. The Photographer Directory is owned and operated by Click Pro and will hereafter be referred to as Click Pro.

These Terms of Service (hereafter, “TOS”) serve as the terms, conditions, and code of conduct for our online presence (directory, forum, and Facebook group). By becoming a member of the Click Pro community, you have agreed to abide by these TOS.
Our community is provided on an “as is” and “as available” basis. Click & Company makes no express or implied warranties as to

1) the site’s operation and accessibility,
2) the services, activities, or resources offered, or
3) the content or materials posted on the site’s or elsewhere on any Click & Company sites.

Click & Company is not liable for damages of any kind arising from the use or inability to use or access the forums or content therein.

You agree to indemnify Click & Company, Click Pro Moderators, and all agents and affiliates against any and all damages (including but not limited to attorneys’ fees) resulting from any claim brought by a third party arising from or relating to your conduct in this forum.

Click & Company may modify these TOS at any time and without notifying our members of any such changes. Your continued membership to Click Pro constitutes your assent to such modified terms. You may cancel your membership at any time, but no refunds will be issued for payments previously made.

1. Click & Company Team Structure
2. Identity and Accuracy of Information
3. Community Participation and Decorum
4. Additional Posting Guidelines
5. Intellectual Property and Use of Content
6. Researching / Soliciting Business Information and Ideas
7. Workshops
8. Advertising, Referrals, Self-Promotion, and Other Solicitation
9. Facebook Group Moderation
10. Disciplinary Action
11. Reporting Posts, Threads, or Inappropriate Conduct
12. User Profiles
13. Vendors
14. Affiliates
15. Board Support
16. Miscellaneous

1. Click & Company Team

The Click & Company Team consists of employees, contractors, and volunteers. These team members participate in and contribute to Click Pro’s online presence as Click & Company Staff.
All team members work together behind the scenes to find ways to improve the community for the benefit of our members and to serve the overall goals and policies of Click & Company.

2. Identity and Accuracy of Information

Registration information and any information provided within the member profile or elsewhere on the site must be accurate to the best of the member’s knowledge. Account sharing, false identities, deception, hoaxes, and the like are grounds for immediate account termination. By registering, you affirm that you are age 13 or older.

3. Click Pro Community Participation and Decorum (Facebook Group and Clickin Moms forum)

This is a place for sharing and learning. We would like to see people join not only for their own personal growth/gain, but also out of a desire to contribute to a positive community that supports and encourages fellow artists and members.
Please be relevant, responsible, and respectful in all of your posts. Before submitting a post, consider the feelings of others and whether the comments, attachments, or links that you post could be construed as offensive, obscene, inflammatory, disrespectful, defamatory, invasive, illegal, unkind, or otherwise inappropriate. Inappropriate behavior of any kind will not be tolerated and may result in the suspension or revocation of privileges or membership altogether. You are responsible for all content posted by your account.

4. Posting Guidelines

Advertising. Advertising or using the community boards for the purpose of self-enrichment or promotion without a Vendor Badge is strictly prohibited. Please see Section 8: “Advertising, Referrals, Self-Promotion, and Other Solicitation.”
Complaints. Posts arguing about Click Pro or the various other Click & Company brands policies and/or administrative actions are prohibited. If you are upset or otherwise in disagreement with a policy or administrative action, you are encouraged to post at the Help Desk.

Copyright. You may not post content that violates the copyright or other intellectual property rights of any third party. You represent and warrant that you own the rights or are authorized to share all content that you post – including text, images, tools, forms, files, etc. As a general rule, the images and content that you post remains your own. Please see Section 5: “Intellectual Property and Use of Content.”

Critiques. A good critique gives advice about how to make an image better. Simply stating whether or not you like an image is not particularly helpful. Pointing out specific positives about a photographer’s approach and sharing what you would have done differently (and why) is the most effective way to help your fellow photographers grow and improve.
Facebook-Specific Guidelines. You are required to comply with those rules if you wish to post in the private Click Pro Facebook group.

Grand Exit Posts. If at any point you decide to discontinue your membership or participation here at Click Pro, please refrain from public announcements about your impending departure and the reasons therefor, as such posts tend to generate drama and unnecessarily disrupt positive conversation on the board. We are very sorry to see you go!

Linking. You are encouraged to link members to useful articles, products, services, sales, and other resources that may be of member interest or usefulness. However, please be aware of the following guidelines when posting links:

1) Affiliate and/or Referral links are not allowed.

2) Stand alone links (links with no further text) are not allowed and may be considered spam. Please include some text describing the link and why it may be of interest to members.

3) Linking to your own site for the purpose of driving traffic to your site is not permitted unless you are an Authorized Vendor.
Permanence of Posts. Members have the ability to edit posts for a short window in order to permit clarification or edit typographical errors, and Administrators may edit or delete duplicate posts or those that violate our terms of service. Beyond that, all content should remain as a permanent contribution to discussion and is not to be deleted by the original poster.
Post Bumping. Incessant post bumping is generally frowned upon, but a member may bump a post one time per thread is s/he feels it necessary to do so. The best way to get a response on an inactive post is to post more information about your question, problem, or issue. If you must bump a post, however, please wait a reasonable amount of time before doing so.

Privacy. As the Click Pro Facebook Group board is private, we ask that you not post or supply any personal or proprietary information or content that you or a third party may wish to keep private. If you want to communicate sensitive information to other members, please use an alternative method such as a message through the Member Network.

Private Messaging vs. Posting. Please do not respond to a posted question with the reply, “send me a private message”; it is always preferable to share with the board at large, but if you are uncomfortable sharing something publicly, simply send the private message yourself. There is no need to advertise that you are engaging in a conversation off the board.

Searching. If you have a question, it may already have been asked and answered on the Member Track. Please search for existing threads before posting your question. All support questions can be sent to support@clickandcompany.com and is the preferred method over posting in the Click Pro private forum or Facebook Group.

Spamming. Do not spam the board with duplicative posts, irrelevant posts, or posts designed to increase your post count. Moderators review posting histories intermittently to ensure that members are not engaging in such activity and will take action as necessary.

Welcoming New Members. Click Pro welcomes all new members, regardless of their level of expertise or experience. Please help new members learn how to find information and resources, and encourage them to become actively involved in the Click Pro community.

5. Intellectual Property and Use of Content

Generally. By publishing a listing on The Photographer Directory and/or posting to the Click Pro Forum or Facebook group, you represent and warrant that you own the rights or are authorized to share all content that you post – including text, images, tools, forms, files, etc. You authorize Click & Company to maintain all links, images, text, and other posted content.

You retain the copyright to all of the content that you post on the Click Pro website (The Photographer Directory, Daily Project, Member Network), in the Click Pro private forum on Clickin Moms, and the Click Pro private Facebook Group, including text and images, subject to the following:

Internal Use of Content. Quoting or otherwise re-posting member posts within the Click Pro forums is permissible provided that the original poster is properly credited.

Photographs are the property of the photographer. You may only copy, use, or alter images if explicitly or implicitly authorized by the photographer.

External Use of Content. Members may not duplicate or distribute the content (including text or images) posted on the Click Pro website, forum, or Facebook group without the express permission of the copyright holder. Re-posting or otherwise sharing content with non-members is grounds for the immediate revocation of Click Pro membership. Copyright infringement will be pursued to the fullest extent of the law.

Members may not duplicate, reference, or utilize board content beyond the board (even on a member to member basis) in any way that may be deemed – at the discretion of Click & Company staff– to be malicious, damaging, adversarial, or otherwise inappropriate. Inappropriate uses include – but are not limited to – the following:

1) Clients who use content to renegotiate a member photographer’s pricing, undermine a member photographer’s business structure, or otherwise damage a member photographer’s reputation or commercial interests.

2) Photographers who use content to undercut a local member photographer’s pricing or client base, appropriate the poses, locations, price lists, promotions, or other ideas of local member photographers, or otherwise utilize the board as a way to compete with existing members.

Promotional Use of Content. Click & Company may reference, duplicate, or otherwise distribute textual content for promotional purposes, including – but not limited to – using member quotes as testimonials or to demonstrate the breadth of knowledge of the community. Except as outlined below, images may be used only in direct reference to the accompanying forum thread wherein such content is posted.

Click & Company may from time to time solicit images for use in its promotional materials, and your submission of such content in response to these requests authorizes Click & Company to use those images in accordance with the stated purpose.

Members who choose to participate in official Click & Company contests, challenges, or designated threads consent to having their entries displayed on the Click Pro website and elsewhere for promotional purposes.

Click & Company may make other limited use of posted content in accordance with the Fair Use doctrine under Federal Copyright Law.
Posting Images by Others.

By posting an image in the community, you warrant that doing so does not infringe on the copyright or intellectual property rights of any third party. Images posted for the purposes of commentary, critique, or academic research under the Fair Use Doctrine shall, as a matter of professional courtesy, credit the photographer and clearly designate the source of the image. If the discussion is negative or highly critical, the hyperlink may be deactivated from the URL by leaving off the https://www. part of the address.

6. Researching / Soliciting Business Information and Ideas

There are many talented and successful professional photographers on The Photographer Directory and in the Click Pro private community. When you view the posts/websites/blogs of fellow members, please keep in mind that the pictures and text are the legal copyright of the respective artists.

Out of professional courtesy, please use good judgment before appropriating the ideas of others (such as poses, locations, price lists, promos, and educational content), especially if you are located in the same city/region or utilizing the ideas online.
Click & Company reserves the right to terminate the membership of any owner, operator, employee, or independent contractor of any other commercial photography forum on the grounds of conflicting interest.

7. Educational Program (Click Pro, Webinars + PDF guides)

Educational program materials are the copyright of the instructor, presenter, and/or Click & Company. Registrants are prohibited from duplicating, selling, redistributing, altering, or otherwise using workshop materials (including, but not limited to, board posts, videos, PDFs, and images) for anything other than personal reference. The unauthorized use or possession of materials is grounds for the immediate revocation of Click Pro membership.

Click & Company welcomes you to participate in Click Pros online webinars for the purpose of advancing or accelerating individual technical and artistic development. As a matter of professional courtesy, you may not register for a Click Pro webinar for commercial research purposes or utilize the material in the development of your own educational workshops, courses, classes, or similar. Click & Company reserves the right to terminate the membership of any attendee or member to be found offering educational programming substantially similar to that taken through Click Pro.

Copyright infringement will be pursued to the fullest extent of the law.

8. Advertising, Referrals, Self-Promotion, and Other Solicitation

You must be a Click Pro authorized vendor to advertise to the Click Pro community. All vendors are always welcome to participate in the general discussions in our forum and in the Facebook group. However, unless an advertising response is clearly relevant to a thread (e.g., when a member asks a question about a product/service), Vendors should confine advertising posts to the specific Vendor forum (the “Products and Services” forum).

Those without vendor authorization are classified as non-vendors. To become an authorized vendor, please contact Courtney@clickandcompany.com

Subject to the exceptions below, members may not engage in promotions on their own behalf or the behalf of a third party. Prohibited conduct includes, but is not limited to:

1) Advertising products, services, or overall businesses *
2) Announcing contests or giveaways *
3) Linking to websites in order to build traffic *
4) Requesting commercial product testers *
5) Conducting market research, including polling or other solicitation of feedback *
6) Posting group buys *
7) Soliciting donations
8) Soliciting email addresses
9) Posting links to gain affiliate or referral credit
10) Recruiting members for participation in other groups, organizations, forums, or the like
* Unless an authorized vendor promoting your own business/products/services

Text, images, attachments, and links in posts, profiles, or elsewhere on Click & Company websites are all subject to these restrictions. Additionally, you may not use the Private Message system to engage in prohibited conduct.
Please see Section 13 for additional information on Click Pro authorized vendor.

Soliciting donations or otherwise collecting money is strictly prohibited.

Photography Site Exception. Linking to your own photography blog or photography business site for noncommercial purposes is permissible and you may include links to such sites in your online directory. It is requested that you post helpful information within the body of the Facebook post itself rather than driving members off-board to your own site. Please be advised that repeated links to your own blog or site may be construed as an impermissible attempt to generate site traffic if such posts constitute a significant percentage of your substantive forum activity.

Information Sharing Exception. Click & Company distinguishes between advertising and sharing information about sites, products, services, etc. If you have a personal or financial interest in generating site traffic or in promoting a product or service, your posts related to that site/product/service likely constitute advertising. If you are promoting a site, product, or service at the request of (or otherwise on behalf of) a third party, your posts also constitute advertising. Simply sharing information or a link to a website, article, image, business, product, or service that you think may be of interest, value, or use to your fellow members is permissible and even encouraged.

Members are encouraged to post reviews of products/services (including links to vendor sites) and may even actively recommend/promote any product, service, or website in a post, signature, profile, or elsewhere, subject to the following:

1) Members may not post links/reviews/advertisements/etc at the request of a vendor, business, group, seller, or service provider.
2) Members may not post links/reviews/advertisements/etc for which they derive affiliate credit or other profit or financial gain of any type.
3) Members may not post links/reviews/advertisements/etc related to product/services/companies for which they are an employee, agent, representative, contractor, volunteer, or contributor in any capacity.
4) Members may not post links/reviews/advertisements/etc related to products/services/companies in which they have any personal interest.
9. Click Pro Facebook Group Moderation

Administrators do not pre-screen posted content. Administrators may – but are under no obligation to – review posts, edit posts, lock posts, or delete posts or threads at their discretion. Administrators do not intended to censor or promote certain points of view or otherwise stifle open discourse. The goal of moderation is to uphold our policies, support the purposes and objectives of the board, and to maintain a positive and beneficial community for all of our members.

If a post or part of a post is deleted by an Administrator, and a member attempts to re-post the deleted content (or anything similar to the deleted content), that member’s posting privileges may be suspended or revoked.

If you have a question about administrative action taken in a post or thread, please reach out to Click Pro staff, support@clickandcompany.com. Publicly posting questions or complaints about moderation in the Facebook group is not appropriate.

10. Disciplinary Action

Administrators make every effort to treat all members fairly and equally under these TOS. Click & Company staff are the final authority on all disciplinary action that is taken.

The rules for appropriate and inappropriate conduct apply to all online Click Pro activity. Private interactions between members (including private messages and off-board activity) may be taken into consideration if such correspondence or conduct is brought to the attention of moderators.

Administrators are generally forgiving of isolated minor violations of the TOS on the board.
The most common administrative actions are to edit, move, or delete posts. The second most common actions are the issuance of reminders or warnings.

More serious violations – or repeated minor violations – may result in immediate membership suspension or revocation. Serious violations include (but are not limited to)

1) Direct personal insults, attacks, or harassment
2) Spam or deliberate post count inflation
3) Advertising, Referrals, Self-Promotion, or Solicitation (one warning is generally given)
4) Hoaxes, Deception, or Sensationalism
5) Distributing Post Content Off-Board
6) Stealing the Photographs of Others
7) Permitting account access by anyone other than the registered account holder
The above guidelines notwithstanding, Click & Company reserves the right to suspend or revoke a member’s membership and/or privilege to post content on our site at any time and for any reason. Members who are suspended or banned are entitled to no refund of their membership payment.

11. Reporting Posts, Threads, or Inappropriate Conduct
Click Pro has extremely active Facebook group with hundreds of posts daily. Because Administrators cannot reasonably be expected to read all of these posts, they rely heavily on members to report inappropriate threads, posts, and conduct.
If you have experienced or observed inappropriate posts or other inappropriate behavior by a Clic Pro member, please report the post to an Administrator. The identities of those who report posts or conduct are never made public and an individual is not made aware that his/her post has been “reported”.
Examples of Posts that should be reported:

1) Advertising or promotional posts by non-vendors
2) Personal attacks or otherwise rude/malicious posts
3) Posts that are obscene, offensive, or inflammatory
4) Posts that encourage pirating/copyright infringement

A few tips for Reporting Posts:

1) If you are uncertain about whether to report a post, report it anyway. Administrators will decide whether action needs to be taken.
2) You will not receive a reply to a Post Report, but Administrators review every report.
12. The Photographer Directory + Member Network Listings
Each member has a profile which can be accessed by logging onto the Click Pro website and visiting the User’s Accounts page (https://www.clickprophotographers.com/account). Please fill out as much information as possible. At a minimum, you must include your real name (first and/or last) and location. Administrators will review profiles from time to time and may revise or suspend a member account to ensure compliance with these TOS.

13. Vendors
Our authorized vendors have exclusive rights to promote their businesses to our members to the Click Pro community.
Authorized vendors under our current vendor plan are entitled to access to our private forum, group, and website to engage with members and post advertisements, offers, coupons, product mentions, and similar (please review section 7 for guidelines on permissible posting).

Click & Company does not pre-screen Vendor applications but does track member compliments and complaints about transactions with prospective or existing authorized Vendors. Vendors are expected to provide members with high-level customer care and quality products and services. Vendors may only promote their own businesses/products/services. If you own, operate, or would otherwise like to promote more than one business, you must purchase a vendor pass for each such business.
Click & Company reserves the right to refuse Vendor applications or to revoke Vendor memberships at any time.

14. Support
Technical support for your account, billing questions, and/or problems with the board or forums should be sought by inquiring at support@clickandcompany.com. Your request will be answered within 48 hours during regular business hours.
Please do not contact Administrators by seeking out their personal or business email addresses, social media, or telephone numbers.

Username, Password or Email Changes can be done through the members Account, https://www.clickprophotographers.com/account/.
Membership Cancellation. If you need to cancel your membership, you can do so directly through your own account. Please inquire by emailing support@clickandcompany.com if you need additional assistance. You may cancel your membership at any time, but no refunds will be issued for payments previously made.

15. Miscellaneous

If you have any questions or suggestions relating to these TOS, please contact us via support@clickandcompany.com.

Last updated Aug 23, 2019.